Our Refund Policy
At Reddy Printer, we strive to provide high-quality printing services and customer satisfaction. This Refund Policy outlines the circumstances under which we may issue refunds for our services.
Please note: Due to the custom nature of printing services, we generally do not offer refunds once production has begun. However, we will work with you to resolve any issues to your satisfaction.
Eligibility for Refunds
Refunds may be considered in the following circumstances:
- Order Cancellation: If you cancel your order before production has begun, you may be eligible for a full or partial refund.
- Printing Errors: If the error is due to our mistake (e.g., incorrect colors, misprints, or damaged products), we will either reprint your order at no additional cost or issue a refund.
- Shipping Errors: If we ship the wrong product or your order is lost in transit, we will either reship the correct product or issue a refund.
Refunds will not be issued for:
- Customer-supplied incorrect files or design errors
- Color variations between digital proofs and final printed products
- Changes of mind after production has begun
- Minor variations that are inherent to the printing process
How to Request a Refund
To request a refund, please contact our customer service team within 7 days of receiving your order:
- By email: support@reddyprinter.com
- By phone: +91 9876543210
Please include your order number and details about why you're requesting a refund. We may require photos of any defective products.
Refund Processing
If your refund is approved:
- Refunds will be processed within 7-10 business days
- The refund will be issued to the original payment method
- You will receive a confirmation email once the refund has been processed
Depending on your bank or payment provider, it may take additional time for the refund to appear in your account.
Returns
In some cases, we may require you to return the defective products before issuing a refund. If this is necessary:
- We will provide a return shipping label
- Products must be returned in their original condition
- Returns must be received within 14 days of approval
Contact Us
If you have any questions about our Refund Policy, please contact us:
- By email: support@reddyprinter.in
- By phone: +91 8460943038
- By mail:Adikmet, 1-9-809, Adikmet, Hyderabad, Telangana 500044